FAQs

	products/shipping
		Wouldn’t buying products from local producers be better for the environment than shipping them from Queensland, Australia? What exactly does it mean to be Carbon Neutral? Where can I see your products’ ingredient listings and sample them? Why are some products "Certified Organic" & some just "Organic"? Why do you use polyglucose in your shampoo and body wash? What are the properties of the proprietary herbal extract blend in your products? I'm a vegan. Do you have to use beeswax in your products? How do you pronounce miessence®? Why do some of the miessence® products contain alcohol? Why do your products have an expiration date? What are the charges for Shipping and Handling? What about Taxes and Duties? Do you ship products anywhere in the world?
	business opportunity
		I want to retail your products in my clinic/shop. How can I do that? I want to be a representative. How much will it cost to get started? Why should I place a "Fast Start" order? What are the ongoing costs? If I just want my monthly order of products for free, how many people do I need to sign up as reps? What am I committing to when I join as a representative? Do I have to be good at "sales"? Do I need experience? I live outside Australia. How can I participate in the business opportunity? I want to operate my business on the internet. Does ONE Group allow that? Is the business opportunity valid in every country on earth?
	company
		When was ONE Group founded? Who are the founders of ONE Group? Who develops and produce the products? Why isn’t ONE Group a publicly owned company?


	ONE Group founding director Narelle Chenery's story: While I was completing a Bachelor of Applied Science in Information Management in 1992, a friend introduced me to a new natural skin care range on the market. The company prided itself on producing the best products from “science and Nature." They talked a lot about their good ingredients, but didn't say much about the bad ones... read more

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